Industrial Bank


U Street Banking Center provides a rich history and excellent service. We believe to best serve our city and community we must best serve our customers one at a time. We pride ourselves on being your one bank to service all of your financial needs. Welcome to Your U Street Banking Center 2000 Eleventh Street, N.W. Washington, DC 20001 Lobby Office Hours: M-TH 9:00-5:00; F 9:00-6:00; Sat 9:00-1:00 As an Industrial Bank customer, you no doubt appreciate the community banking experience. Our goal is to give you the community banking experience online as well. So, whether you stop and visit us here at U Street or spend some time on the U Street webpage, we hope to make you feel right at home. It's the community bank experience on your computer. DON’T LIKE WAITING IN LINE? We take pride in our customer service. We are always happy to see you in the banking centers. We also know there are times when coming into the bank is not an option for you. That is why we offer you many convenient options to handle your banking needs outside of the banking center. Telebanc ATM Direct Deposit Online Banking Mobile Banking CONTACT US If you need additional assistance, our Customer Service Department is available Monday through Friday from 8:30 am to 6:00 pm Eastern Standard Time at 202-722-2000 or Any inquiries received after that time will be addressed the following business day. TELL US ABOUT YOUR INDUSTRIAL BANK EXPERIENCE... Please take a few minutes to complete a short poll about your recent Industrial Bank experience within the banking center. Click here to begin. What You Can Do at the U Street Banking Center CHECK YOUR ACCOUNTS Check your accounts. VIEW THE U STREET PERSPECTIVE As a community bank we understand the dynamics of what makes a neighborhood work and we appreciate their diversity and strength. To better serve our community we like to keep our "ears to the ground" and our "fingers on the pulse" so we can be the best community partner we can be.


Washington, DC



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Fax: (202) 722-2048

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Sean B.

2018-08-25 11:48 am

I have been with Industrial Bank for a few years now and it has been a good experience. The staff is friendly and professional whenever I interact with...

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Rich M.

2019-01-08 10:05 am

This bank is by far one of the worst banks, next to Bibby Financial, that I have ever dealt with. Their customer service is poor. They have ignored me for...

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Michelle W.

2017-09-02 06:47 am

I opened my account almost a year ago. I really wanted to support a black owned bank. Almost a year later and I'm going to have to close my account. It was...

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